FAQ
You can order online from our website.
Cherry Blossom Store is an online store and there is a walk-in shop in Vanderbjilpark.
Cherry Blossom Vanderbjilpark
Tophill Building, Hendrik Van Eck Blvd, Vanderbjilpark
0631386998
sales2@cherryblossomstore.co.za
Monday to Friday – 08:30-17:00
Saturday – 08:30-13:00
Sundays & Public holidays – Closed
You can click on the “Shop” button in the navigation menu on the top of the page.
From the dropdown menu you can click on “View All Products”.
Alternatively, you can click on the dropdown menu for all departments (underneath the Cherry Blossom logo). By selecting a department, it will then show all products in that department on the main page.
Click on the picture of the item you are interested in. On the next page you will find more information regarding the product, and you will also see if the product is currently in stock or not. Select the quantity you want to order of the item and then click on “Add to Cart”. If you are only purchasing one of the items, you do not have to select the quantity, and you can go straight to “Add to Cart”.
Repeat this process until you have selected all the items you want to purchase.
In the top right-hand corner, you will see a shopping bag icon with a running total of items in your basket, as well as the total value of the items you have selected up to this point.
If you are ready to check out, click on the shopping bag icon.
Your shopping cart will open up.
Review the items in your shopping cart.
If you need to add more items at this stage, just click on the red cross on the top to close your cart and continue shopping.
If you need to remove items from your cart or adjust quantities of items in your cart, click on the “View Cart” button at the bottom.
From there you will be able to adjust quantities or remove items from your cart.
If you have made changes to your cart, be sure to click on “Update Cart” before checking out.
Scroll down and choose your shipping option.
Click on “Proceed to Checkout”
Complete your shipping and billing details.
Create an account password.
On the right-hand side of the page, you can now choose your payment option: Direct bank transfer via EFT (please note this option takes a bit longer as we need to wait a day or two for your funds to clear before we can process your payment) or instant payment via PayGate.
Click on place order.
A confirmation of your order will be displayed, and you will also receive an email to confirm your order.
If you selected Direct Bank Transfer, you would receive an invoice via email. You can now pay the money for your order into our bank account. Generally, payments reflect after 2 days, but please allow up to 4 working days for your payment to be processed.
We accept Direct Bank Transfer (where you make a normal EFT payment, and we wait for the money to clear in our bank account before we ship your order)
Instant EFT and Card Payments via PayGate
Shop Now Pay Later via PayFlex
If you have chosen Direct Bank Transfer, payment must be made to the following bank account:
Cherry Blossom Store
FNB Business Account
Account Number: 62836331869
Branch Code: 250655
You can order online from our website, for any technical difficulties you can WhatsApp 083 567 1756.
No, you don’t have to create an account to check out , you can simply select “skip login” on checkout page and follow the checkout process.
Setting up an account gives you several advantages. You will be able to move through the checkout process faster, view your order history as well as check the status of your current order. Once you have set up an account, your information will be stored, and future purchases will be much quicker and easier. Please note, your information will be stored securely, and we will not share your information with anyone.
Loyalty points will be allocated to your account every time you shop.
We accept South African Rands (ZAR) only.
We are currently not VAT registered and therefore do not add VAT to our products.
We use a variety of measures to ensure that your personal information is protected from: unauthorized access, improper use or disclosure, unauthorized modification or alteration, unlawful destruction or accidental loss.
Your information is stored securely, and we will not share your information with anyone without your permission.
Tier bundles (buy 10 and more at a discounted prices), you will need to add 10 or more of the category’s products to your cart then your discounted price will be applied.
Electrical bundles can be added to the cart with just one click and the discounted price will be applied.
You will be sent emails informing you of your order status.
If your order states on hold – You selected direct bank transfer and payment needs to be made.
If your order states Processing – Your payment has been received and your order is being packed.
If your order states Complete – Your order was packed and booked for collection.
You can track your parcel online using the waybill number on your delivery notification email. You can follow the link in your email to track your parcel.
After that, orders to major cities should be delivered within 2-3 working days. Orders in outlying areas should be delivered within 3-5 workings days. Deliveries via courier will only be done on working days, within working hours to the address provided by you. Please note that we are not held responsible for incorrect delivery details that are provided, so please ensure that you complete the delivery details correctly on checkout.
We do not deliver to post office addresses.
We do have the following Click & Collect options:
Click & Collect in Unitaspark or Vanderbjilpark.
Unitaspark – 17 Herby Taylor street, Unitaspark , Vereeniging
Vanderbjilpark – Tophill Building, Hendrik Van Eck Blvd, Vanderbjilpark
Please leave a note at checkout for where you would like to collect your order
We deliver anywhere in South Africa to a physical address.
Your purchase was processed successfully if you can answer ‘YES’ to the following questions:
Question 1: Were you taken to a Thank You page on completion of your purchase?
Question 2: Did you receive an email confirming your order?
Question 3: Navigate to My Orders. Is your order there?
If you answered ‘NO’ to all 3 questions above, then your order did not go through. Please give it another try!
If you have any questions that have not been answered by the above FAQ’s, please email us on sales@cherryblossomstore.co.za or alternatively WhatsApp 083 567 1756
How to Order
You can click on the “Shop” button in the navigation menu on the top of the page.
From the dropdown menu you can click on “View All Products”.
Alternatively, you can click on the dropdown menu for all departments (underneath the Cherry Blossom logo). By selecting a department, it will then show all products in that department on the main page.
Click on the picture of the item you are interested in. On the next page you will find more information regarding the product, and you will also see if the product is currently in stock or not. Select the quantity you want to order of the item and then click on “Add to Cart”. If you are only purchasing one of the items, you do not have to select the quantity, and you can go straight to “Add to Cart”.
Repeat this process until you have selected all the items you want to purchase.
In the top right-hand corner, you will see a shopping bag icon with a running total of items in your basket, as well as the total value of the items you have selected up to this point.
If you are ready to check out, click on the shopping bag icon.
Your shopping cart will open up.
Review the items in your shopping cart.
If you need to add more items at this stage, just click on the red cross on the top to close your cart and continue shopping.
If you need to remove items from your cart or adjust quantities of items in your cart, click on the “View Cart” button at the bottom.
From there you will be able to adjust quantities or remove items from your cart.
If you have made changes to your cart, be sure to click on “Update Cart” before checking out.
Scroll down and choose your shipping option.
Click on “Proceed to Checkout”
Complete your shipping and billing details.
Create an account password.
On the right-hand side of the page, you can now choose your payment option: Direct bank transfer via EFT (please note this option takes a bit longer as we need to wait a day or two for your funds to clear before we can process your payment) or instant payment via PayGate.
Click on place order.
A confirmation of your order will be displayed, and you will also receive an email to confirm your order.
If you selected Direct Bank Transfer, you would receive an invoice via email. You can now pay the money for your order into our bank account. Generally, payments reflect after 2 days, but please allow up to 4 working days for your payment to be processed.
You will be sent emails informing you of your order status.
If your order states on hold – You selected direct bank transfer and payment needs to be made.
If your order states Processing – Your payment has been received and your order is being packed
If your order states Complete – Your order was packed and booked for collection.
You can track your parcel online using the waybill number on your delivery notification email. You can follow the link in your email to track your parcel.
Once placed and paid for, orders cannot be cancelled. If you no longer want the products, you will have to wait until you receive your order and then return it to us. Immediately upon receipt of your order, notify us of the return by sending a WhatsApp to 083 567 1756. Do not open the packaging your order came in. The onus of arranging a courier to collect the unwanted goods is on you. Once we have received your return and we are satisfied that the goods are still in its original packaging and condition, we will process a refund. You will be refunded within 30 days.
Your purchase was processed successfully if you can answer ‘YES’ to the following questions:
Question 1: Were you taken to a Thank You page on completion of your purchase?
Question 2: Did you receive an email confirming your order?
Question 3: Navigate to My Orders. Is your order there?
If you answered ‘NO’ to all 3 questions above, then your order did not go through. Please give it another try!
In cases of unavailability, we will send you an email with suggestions for an exchange or give a credit to your My Account on our website.
Deliveries & Shipping
Cherry Blossom store has a flat rate of R110 delivery fee, if order is R1000+, you will receive free shipping. Shipping costs might differ due to the size of the package.
You will be sent emails informing you of your order status.
If your order states on hold – You selected direct bank transfer and payment needs to be made.
If your order states Processing – Your payment has been received and your order is being packed
If your order states Complete – Your order was packed and booked for collection.
You can track your parcel online using the waybill number on your delivery notification email. You can follow the link in your email to track your parcel.
Returns & Refunds
Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted for sudden change of mind.
No money will be refunded – your “account” will be credited, and it may be deducted from your next order.
If you are not completely satisfied with your purchase, you can send it back to us within 7 days of receiving your order. Please retain the product in its original packaging. The product must not have been used and still be in a saleable condition. We will then gladly refund the value as credit to your account or exchange for any other items to the same value.
To arrange a refund or exchange, please WhatsApp us on 0835671756.
Please note, that the cost of the courier to return the garment to us will be for your account.
If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge.
Once we have inspected the product and validated your return, we will, at your choice, deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return.
Kindly note that a credit can only be processed if the item is:
- undamaged and unused, with the original labels and stickers still attached;
- in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable);
- not missing any accessories or parts originally supplied with the product
Please notify us by WhatsApp within 48 hours of delivery. We will then arrange to collect the incorrect item and send you the correct item. You can contact us on 0835671756
Click & Collect
We have the following Click & Collect options:
- Click & Collect Arcon Park: you will receive notification as soon as your order is ready for collection (usually within 2 to 3 working days).
- Click & Collect Heriotdale: you will receive a notification as soon as your order is ready for collection (usually within 3 to 4 working days).
Click & Collect Directions
Terms & Conditions
Please read the following terms and conditions of use carefully before using this website.